Docs/Integrations

Handoffs

Integrations

Connect TurboFinOps to ticketing, alerting and AI-assisted workflows without losing organization-level control.

Jira

  • Store configuration at organization level.
  • Run connectivity tests before production ticket flow.
  • Generate tickets from finding metadata and remediation context.

ServiceNow

  • Configure instance URL and least-privilege credentials.
  • Validate table mapping for incidents or requests.
  • Link remediation lifecycle to ticket state.

Notifications

  • Create channels per event type.
  • Test each channel from the Integrations UI.
  • Use dedicated channels for budget and region alerts.

AI Provider

  • Configure provider, model and endpoint at organization scope.
  • Monitor runtime status in the integration dashboard.
  • Fallback to rule-based behavior when AI is unavailable.

Integration settings are tenant-scoped. Store credentials only through the dashboard/API configuration flows so secrets remain encrypted and audit-visible.

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