Docs/Data Handling

Data

Data Handling

What TurboFinOps processes, where it is stored, how it is protected and how long it is retained.

Stored organization data

Account data

Email, name, organization and role context.

Cloud metadata

Resource IDs, names, regions, sizes, costs and tags.

Findings

Rule violations, severity, status and estimated impact.

Action history

Requests, approvals, executions, outcomes and correlation IDs.

Audit logs

Immutable state-changing events used for evidence.

Billing data

Stripe customer ID, plan and usage counters.

Not stored

TurboFinOps is a metadata platform, not a workload data platform.

Storage bucket contents

Database contents

Application logs

Network packet data

Source code

End-user workload data

Protection

Tenant isolation

Every database query is scoped to organizationId and membership is validated server-side.

Credential safety

Cloud and AI secrets are encrypted at rest, never logged and never returned in API responses.

Transport

All browser, API and provider communication uses TLS where supported by the integration path.

Data retention

Retention controls how long operational metadata, findings and audit evidence remain available after collection. Enterprise customers can negotiate custom periods for regulatory or procurement requirements.

PlanResources & findingsAudit logsPost-cancellation handling
Free30 days30 days30 days after account deletion request
Professional6 months6 months30 days after account deletion request
EnterpriseCustom contract termCustom contract termDefined in order form / DPA

Billing records may be retained longer when required for tax, accounting or legal compliance. Data deletion requests can be sent to privacy@TurboFinOps.com.

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